Remote Assistance through Desktop Viewer

Remote Support Viewer can be used to provide remote assistance for your customers.

After installation, you can generate pin codes with an appropriate description to add remote computers for access. These pin codes can be mailed to customers who will have to download a host application to enable remote access. You can access the customer's computer remotely and then end the session after troubleshooting. [ More ]

Remote Assistance through web browser*

Alternately, log into your RemotePC account from www.remotepc.com via any web browser to provide remote assistance. [ More ]

System Requirements For Windows: Windows 7, Windows Vista, XP, Windows 2008 server, Windows 2003 server and Windows 2000 server (Service pack 4 and above), stable Internet connection. For Mac: Lion, Snow Leopard, Leopard on Intel processor.